RULES OF THE ONLINE CASINO ORGANIZER “BetRabBit”

Key Terms

Website of the Gambling Organizer

A single web page or a collection of web pages through which the Organizer conducts its activities on the Internet, using only one brand.

Gambling

A game in which participation requires the Player to place a bet, granting the right to win (a prize). The probability of winning and the prize amount depend entirely or partially on chance, as well as the Player’s knowledge and skill.

Responsible Gambling

A core principle in the organization and conduct of gambling, aimed at preventing and mitigating the negative consequences of individuals’ participation in gambling. It also includes measures to promote self-limitation and self-control among players.

Winnings (Prize)

Money, property, or property rights awarded to the Player in case of a win in a gambling game according to the published rules of that game.

Payout of Winnings

A financial transaction that entails transferring the winnings (prize) to the Player in case of a win in a gambling game, in accordance with the published rules of the game.

Player

An individual who has reached the age of 18, is legally competent, is not included in the Register of Persons Restricted from Gambling Establishments and/or Participation in Gambling, and voluntarily participates in gambling games.

Deposit

Money deposited by the Player into their personal account, converted into electronic money substitutes upon deposit for use in gambling games, remaining the property of the Player until a bet is placed.

Player’s Account (Personal Cabinet)

A section of the Organizer’s online system created for participation in online gambling. It provides the Player with full information about their actions, transactions with the Organizer, the balance of electronic money substitutes, and contains data required for Player identification.

Organizer

The Gambling Organizer is a legal entity that conducts business activities related to the organization and conduct of online casino gambling under the licenses issued.

General Terms and Conditions

1.1. Applicability of Terms and Documents

The terms and documents outlined below govern the relationship between the Organizer (“luckycoin.gold”) and the client (Player) during the use of the Website (“luckycoin.gold”) and associated services (collectively referred to as the “Service”). These rules comply with the requirements of the Law of Ukraine “On State Regulation of Activities Related to the Organization and Conduct of Gambling.”

By using this Website and/or accessing the Service, whether as a guest or a registered user with an account (“Account”), you agree to comply with these Terms, along with any amendments that may be published over time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website. Your continued use of the Website after such amendments are published will signify your agreement to abide by the updated Terms. Any bets not settled before the effective date of the amended Terms and Conditions will be governed by the pre-existing Terms and Conditions.

1.2. Scope of the Rules

These Rules govern the conditions and procedures for accepting bets, determining the results of gambling games, calculating and paying out winnings (prizes), and regulating the Organizer’s interactions with other parties related to its activities. The Rules also cover other aspects of the Organizer’s operations.

1.3. Language of the Rules

These Rules are provided in the Ukrainian language with an English translation. In the event of discrepancies between the English and Ukrainian versions, the Ukrainian version shall prevail.

1.4. Acceptance of Bets

The Organizer has the right to accept bets from individuals both within and outside Ukraine, provided that they meet the requirements established by current legislation and these Rules.

1.5. Governing Law

The legal relationship between the Players and the Organizer is governed by the laws of Ukraine. The place of fulfillment of all obligations related to online gambling is determined to be Ukraine. Any disputes arising from bets placed by Players shall be resolved under Ukrainian legislation by a competent authority with appropriate territorial and subject-matter jurisdiction.

1.6. Country-Specific Restrictions

The Organizer informs Players that participation in online casino gambling and betting may be partially or fully prohibited by the legislation of certain countries. Such restrictions or prohibitions may apply even if the Organizer holds all necessary permits (licenses). Players should be aware that the Organizer is not obligated to provide information, instructions, or warnings beyond what is specified in these Rules. In particular, the Organizer is not liable for any losses incurred by the Player as a result of violating legislative restrictions applicable in their country.

1.7. No Tax or Legal Advice

The Organizer does not provide Players with any advice on taxation and/or legal matters.

1.8. Disclaimer of Liability

The Organizer is not responsible for any losses that may be claimed as a consequence of using the Organizer’s website (or mobile application) or its content. This provision applies to cases of use or misuse of the website’s (or mobile application’s) content by any individual, inability to access the resource or use it, delays in the operation of the website (or mobile application), data transmission failures, interruptions in connectivity, or any other technical malfunctions in its operation.

1.9. Use of Content

Downloading photo and video materials from the Organizer’s website is permitted solely for personal use. Publication, distribution, or copying of this information for any other purpose, including commercial use, is allowed only with the written consent of the Organizer.

1.10. Designation of Undesirable Players

The designation of a Player as an undesirable person, granting the Organizer the right to deny participation in gambling games, is based on the Organizer’s internal criteria and considerations. The reasons for such a decision remain confidential and will not be disclosed to the Player.

2. Player Responsibilities

2.1. Eligibility of Players

Only individuals who have reached the age of 18 at the time of participation in gambling games may be considered Players. The Organizer is prohibited from accepting bets or paying (issuing) winnings (prizes) to persons under the age of 18.

2.1.1. Ineligible Individuals

The following individuals cannot be considered Players:

• Persons under the age of 18.
• Persons subject to relevant restrictions under the law.
• Persons deemed undesirable by the gambling Organizer.
• Persons included in the Register of Individuals Restricted from Gambling Establishments and/or Participation in Gambling.

2.1.2. Prohibited Participation

The following individuals are not allowed to participate in gambling:

• Those who, upon the Organizer’s request in case of doubt about their age, fail to provide identification confirming their age.
• Those who, upon the Organizer’s representative’s request, provide false information about themselves, including name, age, address of residence, or location.

2.2. Participation in Violation of Rules

If an individual participates in gambling despite prohibitions established by applicable law, these Rules, and the Rules for Participation in Gambling, the agreement regarding participation in such a game between the Organizer and this individual is considered invalid. Winnings (prizes) under such an agreement will not be paid out.

2.3. Age and Legal Capacity Confirmation

By registering on the Organizer’s website, placing a bet, or participating in gambling games, the Player confirms that they have reached the minimum legal age required for gambling in their country (but no less than 18 years old) and possess the necessary legal capacity to perform these actions. In case of a violation of this Rule, all responsibility lies with the Player.

2.4. Player Identification

The Organizer conducts identification of Players in accordance with the procedure established by applicable legislation and these Rules.

3. Rules for Player Identification and Verification

3.1. Information Collected During Identification

Identification (verification, data establishment) of Players involves the collection of the following information:

• Full name (including patronymic, if applicable);
• Age (date of birth);
• Presence or absence of the individual in the Register of Persons Restricted from Gambling Establishments and/or Participation in Gambling.

3.2. Verification Process

Identification (verification, data establishment) of the Player is conducted by the Organizer’s representative based on original documents that verify the individual’s identity, age, and registered address. Verification also includes a selfie with the Player’s ID.

3.3. Repeated Verification

The Organizer reserves the right to perform repeated identification (verification, data establishment) of a Player or visitor.

3.4. Required Documents

Identification (verification, data establishment) of the Player may be conducted based on the original document proving identity. This document must contain:

• A photo of the individual;
• Full name;
• Date of birth;
• A special (unique) identification number.

3.5. Online Identification

Identification (verification, data establishment) of the Player online is carried out by the Organizer during the withdrawal of winnings. The procedure is conducted using methods of identification and/or other verification techniques that comply with data protection legislation and the Organizer’s Rules.

3.6. Additional Document Requirements

The Organizer reserves the right to request additional documents from the Player for identification (verification, data establishment). This may include providing a photograph of the Player with the required documents or using video communication tools.

3.7. Responsibility for Accuracy of Documents

The Player is responsible for the accuracy of the documents and information provided in accordance with applicable legislation.

3.8. Verification of Provided Information

The Organizer relies on the accuracy of the information provided by the Player during registration in the system and is not responsible for its inaccuracy. To prevent fraud, multiple account registrations by the same individual, and rule violations, the Organizer reserves the right to request identity confirmation from the Player to verify the accuracy of the submitted information.

3.9. Mandatory Identification Documents

At the request of the Organizer, the Player must provide identification documents at any time, including a passport, driver’s license, or other documents that fully verify their identity. Additionally, the Player may be required to provide supplementary documents necessary for the Organizer to comply with legislation aimed at preventing money laundering, terrorism financing, or the proliferation of weapons of mass destruction.

3.10. Minimum Age Adjustment

The Organizer reserves the right to increase the minimum age required for Player participation in gambling games.

Registration and Creation of the Player’s Account (Personal Cabinet)

4.1. Automatic Account Creation

To participate in the Organizer’s gambling games, a Player’s personal account is automatically created during the registration process.

4.2. Account Functionality

Upon successful registration, the Player’s account (personal cabinet or account) is created, through which all bets, winnings (prizes), and online financial transactions are conducted.

4.3. Responsibility for Account Security

The Player is fully responsible for maintaining the confidentiality of information related to their account (personal cabinet), email, and is obligated to take all necessary measures to prevent unauthorized access to the account and email by third parties.

4.4 The Organizer is not responsible for saving passwords from the personal account, e-mail, etc. in case the Player transmits his personal data,

including login, passwords for accessing the account and e-mail. Players are advised to use complex passwords consisting of letters and numbers, avoid matching their login or using simple words, and do not share this information publicly or via email. Any actions confirmed by entering a login and password are considered valid and have legal force. The organizer recommends turning off the password saving function in the browser before using the website.

4.5. Liability for Security Breaches

The Organizer is not responsible for any losses or damages resulting from the Player’s failure to follow security measures to protect their account or registration data, or from unauthorized access to the Player’s account by third parties.

4.6. Reporting Unauthorized Use

If there is any suspicion of unauthorized use of the Player’s account by third parties, the Player must immediately notify the Organizer through any available means. Upon receiving the notification, the Organizer will block the account. However, the Organizer is not liable for any actions taken by third parties before the account was blocked.

4.7. Technical Failures and Malicious Activities

The Organizer is not liable for any losses or damages incurred by the Player or third parties due to technical failures, virus attacks, or other harmful technologies during the use of the website or mobile applications, as well as when downloading any materials from the website.

4.8. One Account Policy

Players are allowed to register only one account. If multiple accounts are detected in the Organizer’s system, the Organizer reserves the right to:

• Cancel winnings (prizes) associated with those accounts.
• Block additional accounts.
• Transfer funds to the main account.
• Deduct a penalty of up to 10% of the transfer amount.

4.9. Individual Account Conditions

The Organizer reserves the right to set individual conditions and restrictions for Player accounts.

4.10. Consistency of Registration Data

The registration data in the payment system must match the data provided in the Organizer’s online system. If discrepancies are found, the Organizer reserves the right to restrict the Player’s access to their account or deny payouts until the legitimacy of the payment method is confirmed.

5. Managing the Player’s Account (Personal Cabinet)

5.1. Deposits for Full Account Access

To fully utilize their account, the Player must deposit funds. Detailed information is provided in a specific section on the Organizer’s website. The Player can add one or more payment methods to their account.

5.2. Processing Time for Deposits

Account replenishment through electronic payment systems occurs within the processing time set by the payment system used by the Player.

5.3. Liability for Delays

The Organizer is not liable for delays or failure to deposit funds into the Player’s account due to changes in financial institution procedures or force majeure circumstances (e.g., technical failures or data transmission interruptions).

5.4. Deposit Refunds and Winnings Withdrawals

The Player can request a deposit refund or withdraw winnings (prizes) to their specified payment details if the following conditions are met:

• Previous payments have been approved by the Organizer and properly processed by financial institutions.
• The Player is not suspected of fraudulent activity.
• The Player’s account has been created in compliance with legal requirements, and the Player’s identity has been successfully verified.
• The deposit usage conditions set by the Organizer’s rules have been fulfilled.

5.5. Organizer’s Right to Deny Payouts

5.5.1. The Organizer reserves the right to deny payouts if the Player has not met the required wagering volume for the deposited amount.

5.5.2. The Organizer may cancel winnings even after the game has ended if they were obtained due to a technical error. The Player’s lack of awareness of such an error does not exempt them from the consequences. If a Player deliberately exploits technical or administrative errors, they may be held liable.

5.6. Financial Operations and Ownership Confirmation

Performing financial transactions confirms that the Player is the rightful owner of the specified financial accounts. To ensure security and streamline transactions, the Organizer may request documents proving ownership of the accounts. If the Player refuses to provide the requested documents, their account may be blocked, and payouts denied. Transfers between accounts belonging to different Players are prohibited.

5.7. Transaction Limits

The maximum transaction amounts for deposit refunds or winnings payouts are determined by the payment system and specified on the Organizer’s website.

5.8. Erroneously Credited Funds

If funds are mistakenly credited to the Player’s account, the Player must inform the Organizer. Winnings obtained through such errors are considered invalid.

5.9. Account Information Disclosure

The Player agrees to provide the Organizer with information about the accounts used for deposits and winnings withdrawals.

5.10. Currency Fluctuations

The Organizer is not liable for changes in payout amounts resulting from currency exchange rate fluctuations.

5.11. Verification Delays

If there are doubts about the Player’s identity or the accuracy of the information provided during registration, the Organizer reserves the right to:

• Restrict the Player’s access to their personal cabinet.
• Suspend deposit refunds or winnings payouts for up to 10 business days to complete the verification process.

5.12. Grounds for Account Closure and Actions by the Organizer

The Organizer may cancel bets, suspend deposit refunds, winnings payouts, or close a Player’s account in cases of rule violations, including but not limited to:

• The account is registered by an individual who does not meet eligibility requirements.
• Identification (verification) documents are forged.
• Information in the documents does not match the data in the personal cabinet.
• One individual has registered multiple accounts.
• The submitted document is publicly accessible on the internet.
• A payment method is used that does not belong to the account owner.
• Other instances of fraud are detected.

5.13. Suspicion of Collusion

The use of the same IP address by multiple Players may raise suspicions of collusion. In such cases, Players must coordinate actions with the Organizer and explain the circumstances. Failure to comply may result in account blocking and requests for additional documents.

5.14. Consequences of Violations

In cases of legal violations, breaches of the Organizer’s rules, or suspicion of fraud, the Organizer has the right, after an internal investigation, to:

• Close the Player’s account.
• Deny payouts.
• Prohibit re-registration.

Investigation materials may be provided only at the request of competent authorities.

5.15. Payout Methods

Payouts to Players are made through methods chosen by the Organizer (e.g., bank card, account, or e-wallet).

5.16. Account Closure by Player Request

Players may request to close their account by contacting the Organizer. Refunds of remaining funds will be processed in accordance with these Rules and applicable legislation.

5.17. Failure to Complete Verification

If the Player does not pass identification/verification, deposited funds will be blocked.

5.18. Dormant Account Policy

If, at the end of the year, funds remain unclaimed in the account for more than 365 days from the last activity, the account will be closed, and the funds will be forfeited.

6. Bets, Deposit Acceptance, and Result Determination

6.1. Participation Requirement

To participate in gambling games on the Organizer’s website, the Player must deposit funds into their account.

6.2. Acceptance of Rules

By placing a bet, the Player confirms that they have read the Rules and other documents published by the Organizer on its website and agrees to comply with them.

6.3. Valid Bets

A bet is considered valid when it is confirmed by the Organizer and does not exceed the Player’s account balance. Bets become active upon confirmation by the Organizer’s server and cannot be altered or withdrawn.

6.4. Cashless Payment for Bets

Payment for bets is conducted on a cashless basis through the Organizer’s online system in compliance with applicable legislation.

6.5. Game Rules and Limits

All gambling games on the website are conducted under established rules with predetermined minimum and maximum bet limits. Specific details regarding bet acceptance are outlined in the respective game rules.

6.6. Personal Bet Placement

The Player must place bets solely on their own behalf.

6.7. No Credit or Post-Payment Bets

The Organizer does not provide credits, payment plans, or the option to place bets with post-payment. Bets are accepted only from available funds in the Player’s account.

6.8. Data Processing for Bets

Information about bets, their registration, accounting, and result determination is processed using the Organizer’s software.

6.9. Refusal of Bet Acceptance

The Organizer reserves the right to refuse bets without providing a reason, as well as block or close accounts without prior notice.

6.10. Transaction Monitoring

The Organizer monitors all bets and transactions to verify their legality.

7. Winnings Calculation and Payouts, Refunds

7.1. Winnings Calculation

Winnings are calculated using the Organizer’s software.

7.2. Winnings Payout Timeframe

The winning amount is credited to the Player’s account no later than 10 minutes after the calculation is completed, provided there are no technical delays.

7.3. Cashless Payments for Winnings and Deposit Refunds

Winnings payouts and deposit refunds are processed cashlessly, in compliance with legislation aimed at preventing money laundering.

7.3.1. Payment System Fee

A payment system commission of 5% of the transferred amount applies to winnings credited to the Player’s account.

7.4. Denial of Winnings or Deposit Refunds

The Organizer reserves the right to deny winnings payouts or deposit refunds in cases specified by applicable legislation.

7.5. Winnings Request

Winnings are paid based on the Player’s request, which can be submitted using the form available in their personal cabinet.

7.6. Maximum Payout Period

The maximum timeframe for winnings payouts is 30 days from the date of the Player’s request.

7.7. Taxation of Winnings

The Organizer deducts taxes from winnings in accordance with the Tax Code of Ukraine:

• 18% – Personal Income Tax.
• 5% – Military Levy.

8. Bonus Policy

8.1. Participation in Promotions

All registered Players can participate in promotions, with rules published in the “Bonus” section on the Organizer’s website.

8.2. Loyalty Program Bonuses

The Organizer offers bonuses as part of the Loyalty Program, details of which are available on the website. Bonus conditions are specified in the “Bonuses” section of the Player’s personal cabinet.

8.3. Bonus Limitations

Bonuses are limited to:

• One user, address, phone number, and email.
• One payment account.
• One computer (including public locations).

8.4. Fraud Prevention Measures

To prevent fraud, the Organizer may request identity verification documents. In case of violations, damages may be recovered from the Player.

8.5. Violations of Bonus Rules

If the bonus rules or loyalty program conditions are violated:

• The bonus will be canceled.
• Bets will be deemed invalid.
• Access to future promotions may be restricted.

8.6. Right to Deny Bonuses

The Organizer reserves the right to deny bonuses to individual Players or groups of Players at its sole discretion.

9. Personal Data

9.1. Overview

This section and the Privacy Policy outline how the Organizer processes the data provided by Players.

9.2. Data Processing and Consent

The processing of personal data is carried out in accordance with applicable legislation, these Rules, and the Privacy Policy. By providing data via the website or through other means, the Player consents to the processing of their information under these terms. If the Player disagrees with these terms, they should refrain from using the Organizer’s services.

9.3. Data Usage for Marketing and Support

Personal data is not sold but may be used for marketing purposes, customer support, and informing Players about new products.

9.4. Communication with Players

The Organizer contacts the Player via the email and/or phone number provided. The Player is responsible for notifying the Organizer of any changes to their contact information. The Organizer is not liable for losses caused by incorrect contact details.

9.5. Collection and Use of Data

The Organizer may collect the following information about the Player:

• Information provided through the website, email, or other channels.
• Correspondence between the Player and the Organizer.
• Payment data.
• Information about website visits (traffic, location, login details, etc.).

Purpose of Data Collection:

• Providing services and customer support.
• Verifying identity and securing accounts.
• Processing bets and payments.
• Monitoring to prevent fraud.
• Informing Players about special promotions and new products.

The Organizer reserves the right to retain data in compliance with legal requirements.

9.6. Data Disclosure

Data may be shared with law enforcement agencies for the investigation of fraud or money laundering.

9.7. Security

Personal information is stored and processed using automated systems. The Organizer takes measures to protect data but cannot guarantee the security of information transmitted over the Internet.

9.8. Privacy Policy Changes

Any changes to the Privacy Policy will be published on the Organizer’s website and take effect from the moment of publication unless stated otherwise.

10. Anti-Money Laundering Policy and “Know Your Customer” Principle (AML & KYC)

10.1. Compliance with Legislation

The Organizer complies with current Ukrainian legislation aimed at preventing money laundering, terrorism financing, and the proliferation of weapons of mass destruction, safeguarding Players’ funds.

10.2. AML/KYC Compliance Department

To ensure compliance with legal requirements, the Organizer has established a Compliance Department (AML/KYC), which develops anti-money laundering procedures and enforces the “Know Your Customer” principle. All Organizer employees must adhere to these procedures.

10.3. Ensuring Compliance

The Compliance Department ensures that all operations meet international standards, verifies Player documents, and guarantees their accuracy. By registering, the Player accepts the Organizer’s policies and agrees to the following rules:

10.3.1. Document Submission

The Player must provide the following:

• A photo of their passport or ID card.
• A document showing their place of registration.
• A photo holding their passport.
• Phone number verification.

10.3.2. Politically Exposed Persons (PEP)

The Player must disclose if they are a Politically Exposed Person (PEP), a relative of such a person, or associated with a PEP. If their status changes, the Player must notify the Organizer within three business days.

10.3.3. Pre-Payout Verification

Payouts are only processed after document verification. Monetary transfers to third parties or between Player accounts are prohibited.

10.3.4. Data Sharing

The Organizer has the right to share Player data with law enforcement agencies and financial institutions as required by law.

10.3.5. Legal Compliance

The Player agrees to comply with laws aimed at preventing money laundering, financial fraud, and other illegal activities.

10.3.6. Fraud Prevention

The Player commits to avoiding participation in or facilitation of any illegal financial activities.

10.3.7. Legitimacy of Funds

The Player guarantees that all funds in their account are of legal origin.

10.3.8. Suspicious Transactions

In the event of suspicious transactions (e.g., unreliable fund sources, data discrepancies, or signs of fraud), the Organizer may block or close the account until the investigation is complete.

10.3.9. Additional Information Requests

The Organizer may request additional documents if the withdrawal method differs from the deposit method.

10.3.10. Document Verification

The Organizer reserves the right to request copies or originals of documents, including bank cards and payment confirmations.

10.3.11. Refusal of Suspicious Transactions

The Organizer has the right to refuse suspicious transactions (e.g., suspend transactions, block accounts) without bearing civil liability.

10.3.12. Notification

The Organizer is not obligated to inform Players about measures taken to combat money laundering, except when related to service suspension or document requests.

11. Rules for Conducting Online Casino Gambling

11. General Terms of Participation

11.1. Compliance with Legislation

These casino gambling rules are developed in accordance with Ukrainian legislation. They regulate participation in gambling, outlining the rights and obligations of Players and the Organizer.

11.2. Adherence to Rules

All Players must comply with these Rules. Placing a bet signifies agreement with the Rules.

11.3. Effective Date

The Rules take effect upon approval by the Organizer.

11.4. Amendments to the Rules

The Organizer reserves the right to amend the Rules without prior personal notice, informing Players through the website.

11.5. Player Eligibility

Only individuals aged 21 and older can participate.

11.6. Prohibited Participants

Participation is prohibited for:

• Persons under 18 years old.
• Individuals with limited or no legal capacity.
• Individuals listed in the Register of Restricted Access to Gambling.

11.7. Restrictions by Law or Organizer

Persons restricted by law or deemed ineligible by the Organizer cannot participate.

11.8. Prohibited Participation

Participation is forbidden for individuals who:

• Fail to provide documents confirming they are at least 18 years old.
• Provide false personal information.

11.9. Increased Minimum Age

The Organizer reserves the right to increase the minimum age for participation.

11.10. Identification and Data Processing

The Organizer conducts Player identification, which implies automatic consent to the processing of personal data.

11. Gambling Terms and Conditions

11.11. Rules and Limits

All gambling games are conducted according to established rules, adhering to specified minimum and maximum bet limits.

11.12. Game-Specific Rules

Rules regarding bets, winnings, and other conditions for each game are published on the Organizer’s website.

11.13. Winnings Payout

Winnings are paid cashlessly through the online system within 30 days of the Player’s request.

11.14. Player Rights During Gambling

During gambling activities, the Player has the right to:

• Participate in games authorized by the Organizer.
• Request clarification from staff members.
• Receive winnings in accordance with the rules.
• Submit complaints, which will be reviewed within 10 business days (this period may be extended by an additional 10 days if necessary).
• Exercise other rights provided by the law.